Here’s some of the frequently asked questions at Mr Jonathan Webb’s knee surgery clinics:
Where do you consult and operate?
I consult and operate in Bristol and London. In Bristol, my practice is based at the Nuffield Chesterfield Hospital where I have outpatient clinics and perform surgery. In London, my outpatient clinics are at the Fortius Clinic – we have two outpatient and diagnostic clinics, one based in central London and the other in the City. I perform surgery at the Bupa Cromwell Hospital.
How much do you charge for an appointment?
In Bristol, I charge £250 for an initial consultation and £150 for a follow-up consultation.
In London, my fees are £300 for an initial consultation and £150 for a follow-up.
Do I need private medical insurance?
You do not need to have private medical insurance as you can pay for your own treatment.
Are you covered by all insurance companies?
I am recognised by all of the major insurance companies. However, all insurance policies are different and we recommend that you check with your insurance company regarding the treatment you would like to be covered for.
Are your fees fully covered?
My fees have remained the same for a number of years. However, in most cases, the insurance companies have reduced the amount they will cover. Please check with your insurance company before proceeding with any treatment.
If you are insured with Bupa or Axa PPP, I work within their fee guidelines.
Do I need a GP referral?
If you are paying for your treatment yourself you do not need a GP referral. However, most insurance companies will require you to have a GP referral before authorising any treatment.
Do you see children?
Yes, I can see children over the age of 3.
How do I make an appointment?
To make an appointment please call either my secretary in Bristol on 08450 60 44 99 or for an appointment in London please call 020 3195 2443.
How long will my initial consultation last?
Your initial consultation will last 30 minutes.
If I need surgery how long will I be in hospital?
Depending on the procedure required you will either have your surgery as a day case or you will require a short stay in hospital. My secretaries will advise you of all details regarding your admission.
Can I have the imaging done on the same day as the appointment?
If you require any imaging, this can be arranged for you on the same day or at a convenient time for you.
What should I do if I need to cancel my appointment?
If you need to cancel I would appreciate as much notice as possible. If your appointment is in Bristol please call 08450 60 44 99 or in London please call 020 3195 2443.
Which physiotherapist should I see?
I have a list of physiotherapists in Bristol and in London; however, if you have already been receiving treatment from a physiotherapist then I would be happy for you to continue your treatment there.
Is there parking at the Nuffield Chesterfield Hospital?
There is a small car park for patients to use.
What should I do in an emergency?
Please contact my secretaries if you have an emergency during office hours. If you have an out of hours emergency please call the hospital where you had your treatment or visit your GP or your nearest A & E department.